Consumption
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To Enhance Customer Loyalty, Sellers Can Adopt These Three Strategies!
With more and more new brands on the market, coupled with the economic uncertainty caused by the epidemic, the task of enhancing customer loyalty is becoming more difficult. If sellers want to enhance consumer loyalty, good interaction is essential.
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81% Of Consumers Are Willing To Participate In Loyalty Programs, And Discounts Are Very Popular!
Surveys show that more than half of consumers remain loyal to brands during the epidemic. In times of uncertainty, it is crucial for brands to cater to consumer preferences.
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Sellers Beware!Excessive Ad Exposure May Have Negative Consequences
Research shows that more than half of consumers say that excessive advertising exposure may cause them to have a negative perception of the brand. Sellers should pay attention to this issue!
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To Enhance Consumers’ Shopping Confidence, Have You Arranged UGC And Trial Products?
Many consumers value the shopping experience of having direct access to products in physical stores. To this end, online sellers can enhance consumers' shopping confidence by sharing user-generated content and launching trial products.
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Attention Sellers!Nearly 70% Of Consumers Abandon A Brand Due To Bad Customer Experience
ArenaCX conducted a new survey to study US consumers’ perceptions of customer service, take a look at the results!
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Focus On It! Consumers Shopping Online Have These Needs…
Affected by the epidemic, consumers are doing more online shopping. What factors attract consumers? What factors do consumers dislike? Come and see the latest survey results!
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Consumers Pay Attention To Environmental Issues, Sellers Can Take These Four Major Measures!
A recent LendingTree survey of more than 1,000 Americans showed that consumers have always been concerned about environmental issues, and sellers should also pay attention to this issue.